If you buy a product which we deliver to you, you may cancel your order for any reason before delivery or within 14 days after delivery.

A full refund minus collection charges will be issued upon inspection of the goods.

The following conditions apply:

  • The grass has not been used, cut or tampered with
  • The grass is packaged so that it does not get damaged in transit

Faulty Products

If the grass purchased is faulty, we may offer an, exchange or refund as appropriate in accordance with your consumer rights. Please call us on 0800 304 7022 to arrange.